Terms of Service

1. Acceptance of Terms

By accessing or using GAIFE Technology LLP's services, including our proprietary AI system for creating Generative Autonomous Agents, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Service

GAIFE Technology LLP, established and operating from India, provides a platform for creating and managing Generative Autonomous Agents through our proprietary AI systems. Our first market AI system is called AEGIS (Autonomous Enterprise Generative Intelligence System). Our services are offered internationally through below mentioned main components:

2.1. studio.GAIFE

This component allows users to build, test, and publish Autonomous Agents. Users can create agents through templates, a builder interface, and prompts.

2.2. space.GAIFE

This component enables individuals or teams to interact with their Autonomous Agents. Users can assist agents in scenarios where they can't operate independently, monitor reports, and manage their own day-to-day tasks and projects.

2.3. console.GAIFE

This component helps manage organisational structures, including the creation and management of organisations, departments, teams, and individuals. It also allows setting access levels for each entity. Users can monitor system performance, manage billing, and access invoices through this console.

2.4. api.GAIFE

This component helps the developer community to use the created Autonomous Agents through API integrations and services.

Our services are subject to change without notice, and we may add, modify, or remove features at our discretion.

3. User Accounts

3.1. Account Creation And Security

a. You must create an account to use GAIFE Technology LLP's services. you are solely responsible for maintaining the confidentiality and security of your account information, including your username and password.

b. you agree to notify GAIFE Technology LLP immediately of any unauthorised use of your account or any other breach of security. GAIFE Technology LLP will not be liable for any loss or damage arising from your failure to comply with this security obligation.

c. You acknowledge that sharing your account credentials with others or using another user's account is strictly prohibited.

3.2. Account information

a. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

b. You are solely responsible for any activities or actions taken under your username, whether or not you have authorised such activities or actions.

3.3. Account Termination

a. GAIFE Technology LLP reserves the right to suspend or terminate your account at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms of use.

b. You may terminate your account at any time by following the instructions on the GAIFE Technology LLP platform. Upon termination, you will lose access to all GAIFE Technology LLP services and any data associated with your account.

3.4. Data Retention And Loss

a. GAIFE Technology LLP is not responsible for the deletion, loss, or unauthorised modification of any content or data associated with your account.

b. While we strive to maintain the integrity and security of your data, you are solely responsible for maintaining backups of any important information or content created or stored using GAIFE Technology LLP services.

3.5. Age Restriction

You must be at least 18 years old to create an account and use GAIFE Technology LLP services. by creating an account, you represent and warrant that you are at least 18 years of age. if we discover or believe that you are underage, we may terminate your account without notice.

3.6. No Liability For Account Actions

GAIFE Technology LLP shall not be liable for any loss or damage arising from your failure to comply with these account-related provisions. you agree to indemnify and hold GAIFE Technology LLP, its affiliates, officers, employees, and partners harmless from any claims, damages, or expenses arising out of your use of the account or any violation of these terms of use.

4. Intellectual Property Rights

4.1. GAIFE Technology LLP's proprietary rights

a. GAIFE Technology LLP retains all rights, title, and interest in and to our proprietary AI system, platform, services, and all related intellectual property, including without limitation any patents, copyrights, trademarks, trade secrets, and other proprietary rights.

b. the content, features, and functionality of the GAIFE Technology LLP platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of GAIFE Technology LLP or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

c. nothing in these terms of use shall be construed as granting you a right to use any of GAIFE Technology LLP's trademarks, service marks, logos, or domain names.

4.2. User-generated content

a. You retain ownership of any content you create using our services ("user content"), subject to the licences granted in this section.

b. You grant GAIFE Technology LLP a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display user content in connection with operating and improving our services.

c. You acknowledge and agree that GAIFE Technology LLP may use user content to train, improve, and develop our AI models and services without any obligation to compensate you.

4.3. Feedback and suggestions

Any feedback, suggestions, ideas, or other information you provide to GAIFE Technology LLP regarding our services ("feedback") shall be deemed non-confidential. GAIFE Technology LLP shall be free to use, disclose, reproduce, licence, or otherwise distribute and exploit such feedback as it sees fit, without any obligation or restriction of any kind.

4.4. Restrictions

a. you agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the GAIFE Technology LLP platform, use of the services, or access to the services without the express written permission of GAIFE Technology LLP.

b. You will not attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, algorithms, structure, or organisation of the GAIFE Technology LLP platform or services.

4.5. copyright infringement

GAIFE Technology LLP respects the intellectual property rights of others and expects users to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide GAIFE Technology LLP's copyright agent with the information specified by the digital millennium copyright act (dmca).

4.6. Autonomous agents

a. While you may have certain rights to the autonomous agents you create using GAIFE Technology LLP's platform, you acknowledge that the underlying technology and algorithms enabling the creation and operation of these agents remain the exclusive property of GAIFE Technology LLP.

b. GAIFE Technology LLP reserves the right to use, analyse, and learn from the interactions and outputs of autonomous agents created on our platform to improve our services and develop new technologies.

4.7. Third-party Intellectual Property

GAIFE Technology LLP respects third-party intellectual property rights and expects its users to do the same. you agree not to use GAIFE Technology LLP's services to infringe upon, misappropriate, or violate the intellectual property rights of any third party.

4.8. Reservation of rights

any rights not expressly granted herein are reserved by GAIFE Technology LLP. you acknowledge that any unauthorised use of GAIFE Technology LLP Intellectual Property shall result in irreparable harm to GAIFE Technology LLP and that GAIFE Technology LLP shall be entitled to seek immediate injunctive relief, in addition to any other remedies available at law or in equity.

5. Acceptable Use

5.1. Compliance With Laws And Regulations

a. You agree to use GAIFE Technology LLP's services in compliance with all applicable local, state, national, and international laws, rules, and regulations.

b. You are solely responsible for ensuring that your use of GAIFE Technology LLP's services, including any autonomous agents you create, does not violate any applicable laws or regulations.

5.2. Prohibited Activities

You agree not to engage in any of the following activities:

a. Using GAIFE Technology LLP's services for any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, fraudulent, hateful, or otherwise objectionable purpose.

b. Attempting to gain unauthorised access to GAIFE Technology LLP's systems, other user accounts, or any part of the GAIFE Technology LLP platform.

c. Interfering with or disrupting the integrity or performance of GAIFE Technology LLP's services or the data contained therein.

d. Uploading, transmitting, or distributing any viruses, worms, malware, or other malicious code.

e. Collecting or harvesting any information about other users without their consent.

f. Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.

g. Using the autonomous agents created through our system for any illegal, harmful, or abusive activities, including but not limited to fraud, spam, phishing, or harassment.

h. Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of our proprietary ai system or any part of GAIFE Technology LLP's platform.

5.3. Content Restrictions

You agree not to create, upload, post, or transmit any content that:

a. Infringes upon or violates the intellectual property rights or any other rights of any party.

b. Is illegal, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, or fraudulent.

c. Promotes illegal or harmful activities or substances.

d. Contains any information or content that you do not have a right to make available under any law or contractual or fiduciary relationships.

5.4. Monitoring And Enforcement

a. GAIFE Technology LLP reserves the right, but does not assume the obligation, to monitor any activity and content associated with its services.

b. GAIFE Technology LLP may investigate any reported or suspected violation of these terms and take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties.

c. GAIFE Technology LLP may remove or disable any content or suspend or terminate your access to the services without prior notice if we determine that you have violated these terms.

5.5. Indemnification

a. You agree to indemnify, defend, and hold harmless GAIFE Technology LLP, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms of use or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the service using your account.

b. This indemnification obligation will survive the termination or expiration of these terms of use and your use of GAIFE Technology LLP's services.

5.6. Disclaimer Of Liability

a. GAIFE Technology LLP shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available through our platform.

b. You acknowledge and agree that GAIFE Technology LLP is not responsible for any damages, liabilities, or losses arising from your use of autonomous agents created through our platform, including any actions taken by these agents on your behalf.

5.7. Legal Compliance

You are solely responsible for ensuring that your use of GAIFE Technology LLP's services complies with all applicable laws and regulations. GAIFE Technology LLP disclaims any responsibility for the legal consequences of your use of our services, including any liabilities arising from the actions of autonomous agents you create.

5.8. Financial Responsibility

You agree that GAIFE Technology LLP is not responsible for any financial losses or liabilities incurred as a result of your use of our services, including any transactions or decisions made by or with the assistance of autonomous agents created through our platform.

5.9. Third-Party Claims

You agree to be solely responsible for defending against and resolving any third-party claims arising from your use of GAIFE Technology LLP's services, including claims related to the actions of autonomous agents you create. GAIFE Technology LLP reserves the right, at your expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

5.10. Waiver Of Class Actions

You agree to resolve any disputes with GAIFE Technology LLP on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

6. Limitation of Liability

6.1. Disclaimer of Warranties

a. GAIFE Technology LLP provides its services on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, or statutory.

b. To the fullest extent permitted by applicable law, GAIFE Technology LLP disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

c. GAIFE Technology LLP does not warrant that the services will be uninterrupted, error-free, or completely secure, or that any defects will be corrected.

6.2. Exclusion Of Certain Liabilities

a. To the fullest extent permitted by law, in no event shall GAIFE Technology LLP, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the services.

b. GAIFE Technology LLP shall not be liable for any damage, liability, or loss arising out of: i. Your use or reliance on the services or your inability to access or use the services ii. Any transaction or relationship between you and any third party, even if GAIFE Technology LLP has been advised of the possibility of such damages iii. Unauthorised access, use, or alteration of your transmissions or content iv. Statements or conduct of any third party on the services v. The actions or inactions of autonomous agents created through our platform

6.3. Limitation Of Liability Amount

a. Notwithstanding anything to the contrary contained herein, GAIFE Technology LLP's liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the lesser of: i. the amount paid, if any, by you to GAIFE Technology LLP for the services during the 12 months prior to the event giving rise to liability, or ii. $100.

b. The foregoing limitations shall apply even if the above stated remedy fails of its essential purpose.

6.4. Basis Of The Bargain

You acknowledge and agree that GAIFE Technology LLP has offered its services and entered into these terms of use in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and GAIFE Technology LLP, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and GAIFE Technology LLP.

6.5. Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. accordingly, some of the above limitations may not apply to you.

6.6. Third-Party Services And Content

GAIFE Technology LLP makes no warranty or representation and disclaims all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of any content or services obtained through third parties, including those integrated with or accessed through GAIFE Technology LLP's platform.

6.7. Force Majeure

GAIFE Technology LLP shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labour or materials.

6.8. Indemnification Obligation

You agree to defend, indemnify, and hold harmless GAIFE Technology LLP and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: i. Your use of and access to the services; ii. Your violation of any term of these terms of use; iii. Your violation of any third party right, including without limitation any copyright, property, or privacy right; or iv. Any claim that your content or use of the services caused damage to a third party, including claims related to autonomous agents created through our platform.

6.9. Sole Remedy

Your sole and exclusive right and remedy in case of dissatisfaction with the services or any other grievance shall be your termination and discontinuation of access to, or use of the services.

6.10. Time Limitation On Claims

You agree that any cause of action arising out of or related to the services must commence within one (1) year after the cause of action accrues. otherwise, such cause of action is permanently barred.

7. Termination

7.1. Termination by GAIFE Technology LLP

a. GAIFE Technology LLP reserves the right to suspend or terminate your access to the services, your account, and these terms of use, at any time, without notice and for any reason, including, but not limited to: i. violation of any provision of these terms of use ii. Failure to pay any fees or charges when due iii. Suspected fraudulent, abusive, or illegal activity iv. Requests by law enforcement or other government agencies v. Unexpected technical or security issues vi. Extended periods of inactivity

b. GAIFE Technology LLP may, but is not obligated to, provide you with a warning prior to termination.

7.2. Termination By User

You may terminate your account and these terms of use at any time by following the instructions on the GAIFE Technology LLP platform or by contacting GAIFE Technology LLP's customer support. termination will be effective upon GAIFE Technology LLP's processing of your termination request.

7.3. Consequences of Termination

a. Upon termination of your account and these terms of use for any reason: i. Your right to access and use the services will immediately cease ii. GAIFE Technology LLP will cease providing you with the services iii. You will no longer be authorised to access your account or the content associated with your account

b. GAIFE Technology LLP shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension of the services.

c. All sections of these terms of use which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

7.4. Data Retention and Deletion

a. Following termination, GAIFE Technology LLP may retain your data for a commercially reasonable time for backup, archival, or audit purposes.

b. GAIFE Technology LLP may delete any or all of your data without notice after termination, unless legally prohibited from doing so. you acknowledge that GAIFE Technology LLP has no obligation to retain your data and that your data may be irretrievably deleted following termination.

7.5. No Refunds

Upon termination of your account or these terms of use for any reason, including but not limited to your voluntary termination or termination by GAIFE Technology LLP due to your breach of these terms of use, you will not be entitled to any refund of any fees or payments made to GAIFE Technology LLP. all fees paid are non-refundable, regardless of the reason for termination or the amount of services used prior to termination.

7.6. Reactivation

If your use of the services is terminated for any reason and you later wish to reactivate your account, you may be charged a reactivation fee. GAIFE Technology LLP reserves the right to refuse reactivation at its sole discretion.

7.7. Autonomous Agents

Upon termination, any autonomous agents created through the GAIFE Technology LLP platform will be immediately deactivated. GAIFE Technology LLP shall not be responsible for any consequences resulting from the deactivation of these agents.

7.8. Cooperation with Authorities

GAIFE Technology LLP may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your termination of these terms of use does not affect GAIFE Technology LLP's right to provide information to such authorities and third parties.

7.9. No termination for convenience by GAIFE Technology LLP

Notwithstanding the foregoing, GAIFE Technology LLP will not terminate your access to the services or your account solely for convenience without cause, provided you are in compliance with these terms of use and any other agreements with GAIFE Technology LLP.

7.10. Notice Of Termination

While GAIFE Technology LLP reserves the right to terminate without notice, we will endeavour to provide reasonable notice of termination when possible and appropriate, taking into account the reason for termination and any potential risks to GAIFE Technology LLP, its users, or third parties.

8. Changes to Terms

8.1. Right To Modify

GAIFE Technology LLP reserves the right to modify, amend, or replace these terms of use at any time and for any reason, at our sole discretion.

8.2. Notification of changes

a. For material changes to these terms of use, we will provide notice through one or more of the following methods: i. posting a notice on our website; ii. sending an email to the email address associated with your account; or iii. providing notification within the GAIFE Technology LLP platform.

b. For non-material changes, GAIFE Technology LLP may update these terms of use without prior notice. your continued use of the services constitutes acceptance of any changes, material or non-material.

8.3. Review Period

a. When we make material changes to these terms of use, we will provide a reasonable period, not less than 14 days, for you to review the changes before they become effective ("review period").

b. The review period does not apply to non-material changes, which may take effect immediately upon posting.

8.4. Acceptance Or Rejection Of Changes

a. If you do not agree with the updated terms of use, you must stop using the services before the end of the review period.

b. Your continued use of the services after the review period constitutes your acceptance of the updated terms of use.

8.5. Effective Date

a. Material changes to these terms of use will become effective at the end of the review period.

b. Non-material changes will become effective immediately upon posting.

8.6. No Retroactive Application

Changes to these terms of use will not apply retroactively unless explicitly stated and permitted by applicable law.

8.7. User's responsibility

a. You are responsible for regularly reviewing these terms of use.

b. Your continued use of the services after any changes to these terms of use, whether or not you have reviewed them, constitutes your acceptance of the updated terms.

8.8. Materially Adverse Changes

If a change to these terms of use materially and adversely affects your rights or obligations and you do not agree to the change, you may terminate your agreement with GAIFE Technology LLP by providing written notice within the review period. In such a case, you will be allowed to continue using the services under the previous version of the terms of use until the end of your current subscription period, after which your access to the services will be terminated.

8.9. Severability Of Terms

If any provision of these terms of use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms of use will otherwise remain in full force and effect and enforceable.

8.10. Entire Agreement

These terms of use, including any amendments and any additional agreements you may enter into with GAIFE Technology LLP in connection with the services, shall constitute the entire agreement between you and GAIFE Technology LLP concerning the services.

9. Governing Law and Dispute Resolution

9.1. Governing Law

These terms of use and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

9.2. Exclusive Jurisdiction

Any dispute arising out of or relating to these terms of use or the services provided by GAIFE Technology LLP shall be subject to the exclusive jurisdiction of the courts in New Delhi, India. You hereby submit to the personal jurisdiction of such courts.

9.3. Limitation on Time to File Claims

Any cause of action or claim you may have arising out of or relating to these terms of use or the services must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.

9.4. Waiver of Jury Trial

You hereby waive any right to a jury trial in any proceeding arising out of or related to these terms of use or the services provided by GAIFE Technology LLP.

9.5. Class Action Waiver

All claims and disputes within the scope of these terms of use must be litigated on an individual basis and not on a class basis. Claims of more than one customer or user cannot be litigated jointly or consolidated with those of any other customer or user.

9.6. Equitable Relief

Notwithstanding the foregoing, GAIFE Technology LLP shall have the right to seek injunctive or other equitable relief whenever it deems such action necessary to protect its rights, in any court of competent jurisdiction.

9.7. Arbitration

a. Any dispute, controversy, or claim arising out of or relating to these terms of use, including the formation, interpretation, breach, or termination thereof, including whether the claims asserted are arbitrable, will be referred to and finally determined by arbitration in accordance with the [insert specific arbitration rules, e.g., JAMS arbitration rules and procedures].

b. The tribunal will consist of one arbitrator. The place of arbitration will be [insert specific city and state/country]. The language to be used in the arbitral proceedings will be English.

c. Judgement upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

9.8. Costs Of Arbitration

The costs of arbitration, including arbitrator's fees, shall be shared equally by the parties, unless the arbitration award provides otherwise. Each party shall bear the cost of its own legal fees, including but not limited to attorney's fees.

9.9. Severability

If any provision of this governing law and dispute resolution section is found to be unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.

9.10. Conflict of Laws

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

9.11. Choice of Language

These terms of use are drafted in the English language. Any translation into another language is provided solely for convenience and the English version shall control in the event of any conflict.

9.12. No Liability For Unavailability Of Services

GAIFE Technology LLP shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond GAIFE Technology LLP's reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

9.13. Compliance With Local Laws

You are responsible for complying with all local laws in your jurisdiction. GAIFE Technology LLP does not represent that the services are appropriate or available for use in all locations.

10. International Use and Payments

10.1. Availability Of Services

GAIFE Technology LLP's services are available internationally. However, not all features or services may be available in your country, and we reserve the right to restrict or limit access to certain services in specific regions.

10.2. Currency And Payment Methods

a. GAIFE Technology LLP may accept payments in various currencies as specified on our pricing page. The default currency is Indian Rupees (INR).

b. Payment methods may vary by country. Available payment methods will be displayed at the time of purchase.

10.3. Exchange Rates

If you make a payment in a currency other than INR, the exchange rate will be determined by our payment processor at the time of the transaction.

10.4. Taxes And Duties

a. All fees are exclusive of taxes unless stated otherwise. You are responsible for paying all applicable taxes, including, but not limited to, Sales Tax, Value Added Tax (VAT), Goods and Services Tax (GST), or other similar taxes imposed by your jurisdiction.

b. For users in India, GAIFE Technology LLP will collect and remit applicable GST as required by Indian law.

c. For international users, you are responsible for any import duties, customs fees, or other charges imposed by your local government on the use of digital services.

10.5. Tax Information

a. If required by law, you agree to provide accurate tax information to GAIFE Technology LLP. This may include your tax identification number or equivalent.

b. GAIFE Technology LLP reserves the right to withhold payment or restrict access to services if required tax information is not provided.

10.6. Compliance With Local Laws

You are responsible for ensuring that your use of GAIFE Technology LLP's services complies with all applicable laws in your jurisdiction, including but not limited to data protection, privacy, and export control laws.

10.7. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control.

11. Contact Information

11.1. Methods of Contact

If you have any questions about these terms of use or need to contact GAIFE Technology LLP for any reason, you may reach us through the following methods:

Email: contact@gaife.com
Website contact form: https://www.gaife.com/contact

11.2. Customer Support Hours

Our customer support team is available, Monday through Friday, 9 AM to 5 PM Indian Standard Time, excluding holidays.

11.3. Response Times

a. We aim to respond to all inquiries within 5 business days. b. Complex issues may require additional time to resolve. c. Response times are not guaranteed and may vary based on volume of inquiries and complexity of the issue.

11.4. Preferred Contact Method

For the most efficient service, we recommend using our website contact form or email. These methods allow us to track and respond to your inquiry more effectively.

11.5. Updating Your Contact Information

It is your responsibility to keep your contact information, including email address, up to date in your account settings. GAIFE Technology LLP is not responsible for communications not received due to outdated or incorrect contact information.

11.6. Security and Confidentiality

Do not send sensitive personal information or account credentials through unsecured communication channels. GAIFE Technology LLP will never ask for your password via email or phone.

11.7. Language of Communication

All communications with GAIFE Technology LLP must be in English. We may not be able to respond to inquiries in other languages.

11.8. Social Media

While GAIFE Technology LLP may maintain profiles on various social media platforms, these are not official channels for customer support or legal communications. Please use the methods listed in 11.1 for all official communications.

11.9. Feedback and Suggestions

We welcome your feedback and suggestions for improving our services. By submitting any ideas, suggestions, documents, or proposals ("feedback") to GAIFE Technology LLP through our contact channels, you acknowledge and agree that:

GAIFE Technology LLP shall be free to use the feedback without any additional compensation to you;
GAIFE Technology LLP does not waive any rights to use similar or related ideas previously known to GAIFE Technology LLP, developed by its employees, or obtained from other sources.

11.10. No Warranty of Confidentiality

While we strive to protect the privacy of your communications, unless otherwise agreed in writing, any communication or material you transmit to GAIFE Technology LLP via the website, email, or otherwise, including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary.

11.11. Updates to Contact Information

GAIFE Technology LLP reserves the right to update or modify this contact information at any time. Any changes will be reflected in the updated terms of use.

12. Miscellaneous

12.1. Entire Agreement

12.2. Severability

12.3. No Waiver

GAIFE Technology LLP's failure to enforce any right or provision of these terms of use will not be considered a waiver of such right or provision.

12.4. Assignment

You may not assign or transfer these terms of use, by operation of law or otherwise, without GAIFE Technology LLP's prior written consent. GAIFE Technology LLP may assign or transfer these terms of use, at its sole discretion, without restriction.

12.5. Notices

Any notices or other communications permitted or required hereunder, including those regarding modifications to these terms of use, will be in writing and given: (i) by GAIFE Technology LLP via email (in each case to the address that you provide) or (ii) by posting to the services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

12.6. Force Majeure

GAIFE Technology LLP shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

12.7. Relationship Of Parties

Nothing in these terms of use shall be construed as creating a partnership, joint venture, employment, or agency relationship between you and GAIFE Technology LLP.

12.8. Headings

The section titles in these terms of use are for convenience only and have no legal or contractual effect.

12.9. Electronic Communications

When you use our services or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website or through the services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

12.10. Feedback

Any feedback, comments, ideas, improvements or suggestions (collectively, "Feedback") provided by you to GAIFE Technology LLP with respect to the services shall remain the sole and exclusive property of GAIFE Technology LLP. GAIFE Technology LLP shall be free to use, copy, modify, publish, or redistribute the Feedback for any purpose and in any way without any credit or any compensation to you.

12.11. Export Control

You may not use or otherwise export or re-export the services except as authorized by United States law and the laws of the jurisdiction in which the services were obtained. In particular, but without limitation, the services may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List. By using the services, you represent and warrant that you are not located in any such country or on any such list.

12.12. Consumer Rights

If you are using the services for personal, non-commercial purposes, nothing in these terms of use will affect your statutory rights as a consumer that cannot be waived or limited by contract.

12.13. Survival

All provisions of these terms of use which, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12.14. Conflict

In the event of a conflict between these terms of use and any other terms or conditions applicable to a particular service or offering of GAIFE Technology LLP, the specific terms and conditions for that service or offering shall control with respect to your use of that service or offering.

12.15. Integration

These terms of use, along with the Privacy Policy and any other legal notices published by GAIFE Technology LLP on the services, shall constitute the entire agreement between you and GAIFE Technology LLP concerning the services and supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written, between you and GAIFE Technology LLP with respect to the services.

12.16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at the information provided in Section 11 (Contact Information).

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