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Privacy and Data Policy

Introduction

This Privacy Policy explains how GAIFE Technology LLP ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our services, including our proprietary AI system for creating Generative Autonomous Agents. This policy is part of our Terms and Conditions, which govern your use of our services.

GAIFE Technology LLP is committed to protecting your privacy and ensuring your information is handled appropriately. By accessing or using our services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

1. Data Collection and Use

1.1. Types of Data We Collect

a. GAIFE Technology LLP collects and processes personal data in accordance with this privacy policy, which is incorporated by reference into our Terms and Conditions. By using our services, you consent to such processing and you warrant that all data provided by you is accurate.

b. We collect various types of data, including but not limited to:

  • Account Information: Name, email address, password, profile information, and other details you provide during account registration
  • Usage Data: Log files, device information, IP addresses, browser type, access times, pages viewed
  • Content Data: Autonomous agents created, interactions with agents, and other content you generate through our platform
  • Payment Information: Credit card details, billing addresses, and transaction history (if applicable)
  • Communication Data: Information you provide when contacting us, including customer support inquiries

1.2. How We Use Your Data

We use this data for purposes including:

a. Providing and improving our services

  • Delivering the core functionality of our platform
  • Developing new features and products
  • Debugging and fixing issues

b. Personalizing user experience

  • Customizing content and recommendations
  • Remembering your preferences and settings

c. Analyzing usage patterns

  • Understanding how users interact with our services
  • Conducting research and development
  • Generating anonymized, aggregated statistics

d. Communicating with users

  • Sending service-related notifications
  • Providing customer support
  • Responding to your inquiries and requests

e. Enforcing our Terms and Conditions

  • Preventing fraud and abuse
  • Protecting the security of our platform

f. Complying with legal obligations

  • Responding to legal requests and court orders
  • Meeting regulatory requirements

1.3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: Where you have explicitly agreed to our use of your information.
  • Contractual Necessity: When processing is necessary to fulfill our contractual obligations to you.
  • Legitimate Interests: Where processing is in our legitimate business interests and does not override your rights.
  • Legal Obligation: When we must process data to comply with the law.

2. Data Storage and Security

2.1. Security Measures

a. GAIFE Technology LLP implements appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

b. Our security measures include:

  • Encryption of sensitive data
  • Secure network infrastructure
  • Access controls and authentication procedures
  • Regular security assessments and audits

c. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You acknowledge that any transmission of personal data is at your own risk.

2.2. Data Retention

a. We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

b. When determining the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data
  • Whether we can achieve those purposes through other means
  • Applicable legal, regulatory, or contractual requirements

c. When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymize it, unless retention is required by law.

3. User Rights

3.1. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

a. Right to Access: You can request a copy of the personal data we hold about you.

b. Right to Rectification: You can ask us to correct inaccurate personal data or complete incomplete data.

c. Right to Erasure: Under certain circumstances, you can request that we delete your personal data.

d. Right to Restrict Processing: You can ask us to temporarily or permanently stop processing some or all of your personal data.

e. Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

f. Right to Object: You can object to our processing of your personal data in certain circumstances.

g. Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects.

3.2. Exercising Your Rights

a. To exercise these rights, please contact us using the information provided in the "Contact Information" section of our Terms and Conditions.

b. We will respond to valid requests within the timeframes required by applicable law (generally within 30 days).

c. We may need to verify your identity before processing your request, which may require additional information from you.

d. In some cases, we may have legal grounds to deny or limit the extent of your request, in which case we will explain our reasoning.

4. Data Sharing and Transfers

4.1. Third-Party Service Providers

a. GAIFE Technology LLP may share your personal data with third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These third parties are obligated to keep your information confidential and secure.

b. Examples of third-party service providers include:

  • Cloud storage providers
  • Payment processors
  • Analytics services
  • Customer support services
  • Email and communication services

c. We ensure that all third-party service providers are contractually bound to protect your data in compliance with applicable laws and our policies.

4.2. Business Transfers

If GAIFE Technology LLP is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.3. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

  • Enforce our Terms and Conditions
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of users of the Services or the public

4.4. With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Cookies and Tracking Technologies

5.1. Types of Cookies We Use

a. GAIFE Technology LLP uses cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are small data files that are placed on your device when you visit our website.

b. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them) for various purposes, including:

  • Essential Cookies: Required for the operation of our website and services
  • Preference Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our websites
  • Marketing Cookies: Track your browsing habits to deliver targeted advertising

5.2. Managing Cookies

a. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers allow you to manage cookie settings.

b. Please note that if you disable cookies, some features of our services may not function properly.

5.3. Do Not Track

Some browsers include the ability to transmit "Do Not Track" signals. We do our best to honor such signals where possible. However, we currently do not take action in response to these signals.

6. Children's Privacy

GAIFE Technology LLP's services are not directed to children under the age of 13 (or higher, if required by applicable law). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately. If we learn that we have collected personal data from a child, we will take steps to delete that information as soon as possible.

7. Changes To Privacy Practices

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. For material changes, we will provide additional notice, such as sending you an email or displaying a prominent notice within our services. We encourage you to review this privacy policy periodically for any changes.

8. Data Processing Agreements

If you are a business user and GAIFE Technology LLP processes personal data on your behalf, we will enter into a separate data processing agreement with you that complies with applicable data protection laws. This agreement will outline the terms of our data processing activities and ensure compliance with regulations such as the EU General Data Protection Regulation (GDPR) where applicable.

9. Data Breach Notification

9.1. Breach Response Procedure

In the event of a data breach that affects your personal data, we will:

a. Investigate the incident to determine the nature and scope of the breach b. Take appropriate measures to contain and mitigate the breach c. Assess the risk to the rights and freedoms of affected data subjects

9.2. Notification Timeline

a. We will notify you and the relevant authorities of data breaches as required by applicable law.

b. Where feasible, we will provide notification within 72 hours of becoming aware of a breach if it is likely to result in a high risk to your rights and freedoms.

c. Our notification will include:

  • The nature of the breach
  • Categories and approximate number of data subjects affected
  • Categories and approximate number of personal data records concerned
  • Likely consequences of the breach
  • Measures taken or proposed to address the breach
  • Contact details for obtaining more information

10. Autonomous Agents And Data

10.1. Data Processing by Agents

a. You acknowledge that autonomous agents created through our platform may process and generate data. You are responsible for ensuring that your use of these agents complies with applicable data protection laws.

b. When training or using autonomous agents, you should:

  • Provide clear information to data subjects about how their data will be used
  • Obtain appropriate consent where required
  • Implement appropriate security measures
  • Honor data subject rights regarding any personal data processed by agents

10.2. Agent Learning and Improvement

a. GAIFE Technology LLP may collect and analyze data generated by autonomous agents to improve our services and develop new technologies. This data will be anonymized and aggregated wherever possible.

b. We implement measures to ensure that our learning models and improvement processes minimize privacy risks and comply with applicable laws.

11. Third-Party Links And Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit. Our privacy policy applies solely to information collected by GAIFE Technology LLP.

12. Consent To Data Processing

By using GAIFE Technology LLP's services, you consent to the collection, use, storage, and disclosure of your personal data as described in this privacy policy. If you do not agree with this policy, please do not use our services.

13. International Data Transfers

13.1. Cross-Border Data Transfers

a. As GAIFE Technology LLP operates internationally from India, your data may be transferred to and processed in India or other countries where GAIFE Technology LLP or its affiliates, subsidiaries, or service providers maintain facilities.

b. These countries may have different data protection rules than your country of residence. By using our services, you consent to the transfer of your personal data to these countries.

13.2. Transfer Safeguards

GAIFE Technology LLP will ensure that such transfers comply with applicable data protection laws and will implement appropriate safeguards to protect your personal data, such as:

a. Entering into Standard Contractual Clauses approved by relevant data protection authorities b. Ensuring recipients are in countries with adequate data protection laws as determined by relevant authorities c. Obtaining your explicit consent for specific transfers where required d. Implementing additional organizational and technical measures to ensure an adequate level of protection

13.3. Data Protection in India

As a company based in India, GAIFE Technology LLP complies with Indian data protection laws, including:

a. The Information Technology Act, 2000 b. The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 c. Any other applicable data protection laws and regulations in India

Contact for Privacy Questions

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

  • Email: contact@gaife.com
  • Website contact form: https://www.gaife.com/contact

Please include "Privacy Policy Inquiry" in the subject line of your communication.

Last Updated: 6th March 2025

GAIFE Technology LLP